Returns & Replacements
At Discount Dungeoneering we do not accept returns under any circumstance. Please make sure that your purchase is what you want and the scale is appropriate for your use cases. All products are checked for quality before shipping and are packed thoroughly to limit damage due to shipping. If you are unsatisfied with your purchase, please contact us directly.
If the item is damaged or unusable due to our processes/procedures, we will either ship you a replacement or approve a refund/partial refund of the item(s) in question. Your refund will be processed by the next day, and a credit will automatically be credited to your original payment method within 30 days. You may request a refund be supplied in the form of store credit instead of a monetary refund.
**You must inform us of the damaged item within 3 days of delivery to be eligible for replacement/refunding.**
Discount Dungeoneering offers replacements for minis that arrived damaged.
We only offer replacements if informed about the damaged mini within 3 days of you order being delivered. If more than 3 days have passed then we are sorry but there is no way to ensure the customer hadn't damaged the miniature themselves. We require photographic proof of the damaged mini(s) and the packaging the item(s) were delivered in when undergoing a replacement request.
I initially purchased the one tree and several items to see how they were. I was impressed with the detail and ordered more. They primed and painted really well and add to my tabletop settings for roleplay. Trees can be hard to make and these set that perfect tone. I will probably purchase another complete set and paint in fall colours! Very happy with them.
This Madness dragon is a work of art, truly. A prized piece of my collection now.
Very satisfied with order! It meets all my needs for my sets!
Nicely captured movement, very detailed, thank you!
Very quickly delivered, as expected, thanks!
Beautiful lot, very fast delivery, would buy again, thanks
Very quick delivery, nice as expected, thanks
Very, very fast delivery, sturdy and detailed, would definitely buy again, thanks +++
Great communications, great quality and fast shipping. If you are searching for 'Medium' sized wolves for D&D these are great for it. Keep in mind that the biggest size available by the seller will not reach the 'Large' scale for Dire Wolves. But, it'll fill a 1" by 1" square on the grid really well.
The 32mm option makes this mini perfect for a 'Large' creature for D&D, the base fits a 2" by 2" square easily on a battle grid. I'm very satisfied, exactly what I wanted.
The quality was great and met my expectations. Packaging was over the top. Really looking to painting these models.
great items, nice transaction, merci.
very nice realistic items for my Endor diorama
Very pleased with these. Be advised they come in pieces and must be assembled. They are not an one-piece print. That said, they are easy to assemble.
Suggestion, some of them are a little tricky to get the glue to hold. Even with fast drying glue. I decided to use some stucco for those and in the case of one of the trees drilled a small angled hold into the branch that attached to the leaves. Together the glue, stucco, and metal screw I placed into the drilled hole created some very firm bonds. Even without paint they looked very good. With paint you could mistake them for a bonsai tree. I love them. Would buy again.
The service has been above expectations. He clearly cares about his work and providing the best printed product for my needs. Good communication and very fast turn-around on orders. I highly recommend and will be a returning customer.